Santos takes complaints received from a member of the community in relation to the conduct of our operations very seriously. 

COMMUNITY ENGAGEMENT CONTACT

In accordance with the Exploration Code of Practice: Community Consultation (NSW), we have appointed a dedicated Engagement Contact for our exploration activities. Santos maintains a public complaints register for the Narrabri Gas Project SSD 6456, which can be viewed here.

For any enquiries, feedback or complaints relating to Petroleum Exploration Licence (PEL) 238, PEL 12, PEL 1, or PEL 427, please contact:

NSW Community Engagement Officer
Phone: 1800 071 278
Email: Energy.NSW@santos.com
National Response Centre (24/7 hotline) : 1300 926 177

Santos Narrabri Shopfront 
Phone: (02) 6792 9035
125 Maitland Street
NARRABRI  NSW  2390